Mandarin Palace Review

A long-running slots and live-dealer site

Mandarin Palace has run since 2009, and its game selection covers slots, keno, video poker and live-dealer tables. Live play is Baccarat, Blackjack, Roulette and other table games, which gives the live lobby a clear focus rather than a generic spread.

Cashier: low entry, slower exits

The cashier keeps deposits and withdrawals apart. You can fund an account from $20 with cards such as Visa, MasterCard, American Express and Discover, or with Apple Pay, Google Pay, PayPal, Bitcoin, Bitcoin Cash, Ethereum, Litecoin and Tether Wallet.

Withdrawals work differently. Bitcoin, Bitcoin Cash and Wire Transfer are the supported routes, and the minimum withdrawal is $100. Crypto reaches a crypto wallet in up to 24 business hours; a wire transfer takes 7 to 10 business days.

There is a weekly withdrawal limit of $2,500, and the currency used is USD. Would I take the weekly cap? Only for small cashouts. I'd check that cap against the size of the cashout before choosing a route.

Support channels

Support is available by live chat, email and phone. Live chat is confirmed in English, which matches the site's English-language interface.

Games and studios

Four studios supply the catalogue: Saucify, BetSoft, DragonGaming and Rival. Live tables come through a separate set of games — Baccarat, Blackjack, Roulette and other table variants — so the live lobby and the slots section are distinct places to browse.

What the lobby looks like

The landing page uses a dark maroon and black background with gold and orange accents. A top header holds the logo and login buttons, and a category bar runs across the lobby for Slots, Other, Poker, Table and Live Dealer, with a search icon alongside. A floating chat icon sits at the bottom right of the landing screen. The lobby itself uses a left vertical menu and a right sidebar for search and filters, with the game tiles filling the centre. That sidebar structure is the main navigation device.

Access and platforms

Mandarin Palace is available as Mobile Web and Mobile, alongside a Live Dealer section. That covers browser access on a phone.

Responsible gambling

Gamblers Anonymous is listed on the site as a responsible-gambling organisation. It is a support resource, not a licence or a regulatory seal.

Regional access

The site is not marked VPN-friendly. The supported setup is a direct connection from a permitted market.